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1. Title of this declaration
Your life is important to us.
Luxury Places ("we") attaches great importance to the protection of personal data and collects and processes personal data about you and others in a confidential manner in accordance with applicable legal provisions.
Most of the content on our website can be freely used. However, we use common technologies to measure and improve the performance of our website and collect data for this purpose.
In this data protection declaration, we describe how we process your data when you visit, browse, or use the website www.luxuryplaces.ch and/or when you use our services or when you are in contact with us within the framework of a contract, particularly in the context of the conclusion and execution of a brokerage contract, search mandate, property valuation, and/or real estate advice. The processing of data is limited to the necessary data and for the duration necessary for the provision of our services or for the duration provided by law.
By using our services, you accept this Privacy Policy.
2. Data Controller
Luxury Places SA is the data controller under this privacy policy. It is our responsibility to determine whether processing takes place, for what purposes it serves, and how it is designed.
Please note that if you provide us with personal data of third parties, we assume that you are authorized to do so and that the data is accurate. Please ensure that these individuals are aware of this Privacy Policy and only provide us with their personal data if you are authorized to do so.
For questions regarding the processing of your data and to exercise your rights, you can contact us as follows:
Luxury Places SA
Data Protection
Rue du Grand-Pont 2bis
1003 Lausanne
3. Definitions
By "personal data" also referred to as "data" herein, we mean all information relating to an identified or identifiable natural person, meaning that the identity of that person can be established from the data itself or through additional data.
"Sensitive personal data" is a subcategory of personal data that is specially protected by applicable data protection legislation. Sensitive personal data includes, for example, data revealing ethnic origin, data concerning health, data concerning religious or philosophical beliefs, biometric data for the purpose of uniquely identifying a natural person, and data relating to membership in a trade union.
The term "processing" refers to any operation performed on personal data, such as collection, storage, use, modification, communication, and erasure.
The term "communication" refers to the transmission of personal data or making it accessible by any means whatsoever.
4. Types of Data Collected
We collect the following basic data that we receive from you, from people you work for, or from third parties such as contractual partners, as well as from public sources such as public records or the internet:
We collect contractual data, which are data generated in the context of the conclusion and/or performance of a contract. This includes, for example, information about contracts (date of conclusion, type of contract, information about the contract in question), about contractual services, and contract administration (invoicing, technical support, payments, reminders, and debt collection, etc.), data relating to the period preceding the conclusion of the contract, information necessary for the performance of the contract. We collect this information from you, contractual partners, and third parties involved in the performance of the contract, as well as from third-party sources (such as credit information providers) and public sources.
Most of the content on our website can be used freely without having to provide personal data. However, we automatically collect data that is used for analysis purposes. In particular, we collect technical data (collection of IP address and other technical data to ensure the functionality and security of the offers available on our website).
The types of personal data that this website collects directly or through third parties include cookies, usage data, email address, phone number, first name, last name, company name, physical address, city, website, IP address, language, date and time, messages.
5. Purpose of Data Processing
We process personal data, particularly in the context of our professional real estate brokerage activities. The purposes for which we process personal data are always related to our professional activities, particularly for the following purposes:
In the particular case where you have given us your consent for the processing of your personal data for specific purposes, we process your personal data within the framework and on the basis of this consent, to the extent that we do not have any other legal basis and where such a basis is needed.
6. Legal Basis for Processing
Based on the purpose of the processing activity (see point V. above), the processing of your information and personal data is carried out if:
When it comes to sensitive personal data or special categories of personal data necessary for the establishment, it is necessary for the performance of the service entrusted to us, or when the processing concerns personal data that are manifestly accessible to all.
Here are examples of the aforementioned "legitimate interests":
7. Data Sharing
As part of our business activities, website operations, legal obligations, protection of our legitimate interests, and other purposes stated in Section V, we may disclose your personal data to third parties, including the following categories of recipients:
8. Retention Period
Personal data is processed and stored as long as necessary to achieve our processing purposes, comply with legal retention periods, and meet our legitimate interests in documentation and evidence preservation, or when retention is a technical and/or legal requirement.
Once the retention period has expired or processing has ceased in the context of our usual processes, we will delete or anonymize your personal data.
9. Data Protection Measures
We take reasonable measures to ensure the necessary security of your personal data, ensuring their confidentiality, integrity, and availability. These measures are implemented considering the state of the art of technology, implementation costs, the nature of the data, and the risks of processing.
Our goal is to protect them against any unauthorized or unlawful processing, and to minimize the risk of loss, accidental alteration, communication, or unauthorized access.
10. Use of Cookies
Our website uses cookies to facilitate the use of our offering and improve your browsing experience by distinguishing you from other users. Some cookies remain stored on your device until you delete them, allowing our site to recognize your browser on your next visits. We do not intend to identify you, although it may be possible for us or third parties we engage to do so by linking with registration data.
We use the following types of cookies:
We currently use services from service providers and advertising partners (when they use data about you or cookies placed on your computer for advertising purposes) such as :
If you do not wish this, you can configure your browser at any time to inform you about the placement of cookies and allow you to permit them on a case-by-case basis. Disabling cookies may restrict the functionality of our website.
11. Your Rights
Regarding the processing of your personal data, you have the following rights if you are in Switzerland or the European Economic Area (EEA):
These rights are granted to you in accordance with the provisions of data protection law in Switzerland and the GDPR in Europe. Please note that these rights are not unlimited and may be subject to restrictions.
To prevent abuse, exercising your rights requires you to prove your identity (for example, by providing a copy of an identity document). To assert your rights, you can contact us at the addresses provided in Section 2.
You also have these rights against other parties who cooperate with us as independent data controllers. You can contact them directly if you wish to exercise your rights regarding their processing of your data.
You also have the right to enforce your rights in court or file a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch).
12. Links to third-party providers
Our service may contain links to third-party websites. Accessing and using such linked websites is not subject to this Privacy Policy, but to the privacy policies of those third-party websites. We are not responsible for the information practices of these third-party sites.
13. Information not included in this policy
Further information regarding the collection or processing of personal data can be requested from us at any time. Please refer to the contact details provided in Section 2.
14. Changes to this privacy policy
We reserve the right to modify this Privacy Policy at any time. If the modifications affect processing activities based on your consent, we must obtain new consent from you when necessary.
If you continue to use the website after the modification, you will be deemed to have accepted the new Privacy Policy. It is strongly recommended to frequently check this page, referring to the date of the last modification indicated at the bottom.
Last updated: 02.05.2024